3 Key Advisor Metrics for Service Breakthroughs (From Lead Generation to Retention)
eMoney Advisor
MAY 9, 2023
The average NPS score for financial services firms is 44, down from 46 in 2022. Some advisors even use this stat in determining what service tier a client should be categorized in to retain these super-connected clients. NPS Financial Services / 27 Banking NPS Scores.” Sources: 1. CustomerGauge. “NPS
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